Client Care & Experience Coordinator OC Skin Care Center (Newport Beach)

Company: OC Skin Care Center
Location: Newport Beach
Posted on: January 13, 2026

Job Description:

Job Description Part-Time | In-Person | Growth-Focused Role OC Skin Care Center is a fast-growing, luxury skincare spa in Newport Beach. We’re looking for someone kind, respectful, sharp and a leader — someone who takes pride in their work, genuinely cares about people, and wants to grow with our team. If you love helping clients feel welcomed, taken care of, and confident in their skin journey, this is the place for you. What You’ll Do Client Experience & Front Desk Greet clients with professionalism, warmth, and genuine care Manage check-ins, check-outs, scheduling, and confirmations Guide clients toward the right services, upgrades, and skincare products Maintain a clean, organized, calm front desk environment Communication & Coordination Assist estheticians with scheduling flow and room turnover timing Manage daily appointment updates in booker booking software Send reminders, handle reschedules, and follow clear protocols Answer calls, texts, and client questions with confidence and clarity Operations Help maintain spa standards to ensure smooth daily operations Handle payments, packages, memberships, and retail Support special projects, events, and monthly promotions Who You Are Sharp, detail-oriented, and quick on your feet — you don’t miss the small stuff Warm, kind, and high-character — you treat clients with respect and care Trustworthy & reliable — you show up on time and take ownership Great communicator — calm, professional, and well-spoken Driven — you want to grow with the company long-term Coachable — open to feedback, improvement, and learning This role is perfect for someone who wants to build a career in the beauty/spa/med-spa industry and be part of a tight, supportive team. Bonus Points Experience in spas, med spas, hospitality, or customer service Understanding of skincare services or willingness to learn fast Bilingual (Spanish/Persian) is a plus, not required Compensation Competitive hourly pay based on experience starting $18/hr Performance bonuses Employee discounts on services products Growth opportunities as the spa expands Location OC Skin Care Center — Newport Beach, CA

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