VistaRecruiter Since 2001
the smart solution for Vista jobs

Director of Engineering Operations

Company: National Research Group
Location: Vista
Posted on: November 21, 2022

Job Description:

Who We Are National Research Group (NRG) is a leader in data driven insights and strategic consultation to the global technology and entertainment industries. Working at the confluence of technology, content, and culture, NRG offers bold insights for storytellers everywhere. Our consultants have experience working across all facets of technology and media. Why You'll Love It Here We are inspired by working with storytellers that challenge us to think differently and see the world in new ways. As a result, our business is driven by creative, curious, and inventive people who have a passion for pop culture. We work as a collective across disciplines and geographies to bring together the best thinking for every assignment, delivering insights to bold storytellers everywhere. The Opportunity We are looking for a hands-on Director of Engineering Operations to lead a team to build the next generation of technology solutions that positively impact our clients and client service team experiences and will continue to shape and drive leading-edge solutions. This role will be responsible for platform engineering while also overseeing DevOps, security operations and vendor relationships. You must be a technologist & engineer at heart and be comfortable with contributing to the technology direction while being hands on with the execution of the strategy. You must exhibit a deep understanding of a modern technology stack with a demonstrated focus on security, scalability, and high availability. As the Director of Engineering Operations, you will help to build and shape a world-class team that will execute on the organization's vision. You will inspire and develop a team of highly motivated and talented individuals that collaborate with organizational leaders, cross-functional engineering talent, and client service stakeholders across the company, as well as vendors to execute on strategic objectives that you help develop. This position will report to the VP of Engineering. The Role

  • Contribute to and execute on a long-term cloud strategy roadmap in collaboration with stakeholders to meet the needs and business objectives of the organization while following industry best practices.
  • Oversee AWS cloud usage, security, cost tracking and estimating. Help negotiate contracts and discounts in collaboration with stakeholders.
  • Manage cloud solution architecture - including evaluation, selection, and integration of critical technical components that realize the defined functional, non-functional, and security requirements.
  • Facilitate the design, build, test, and deployment of cloud infrastructure that is secure, scalable, and highly available in any cloud or virtual environment, predominately AWS.
  • Document and maintain architecture diagrams for systems, processes, and interfaces.
  • Work closely with engineers to develop sound technical architecture and design to complex technical challenges.
  • Develop centralized, enterprise monitoring solutions to proactively monitor infrastructure, networking and applications in order to capture, triage, and escalate incidents.
  • Accountable for developing and supervising the monitoring of systems, infrastructure, process, analysis, and technical support.
  • Maintain, and oversee backup and disaster recovery (DR)/business continuity plans (BCP). Manages institutional risk related to data storage and security.
  • Help to define the set of IT services and document them with Service Level Agreements (SLAs). Ensure response time commitments and resolution time objectives are met.
  • Contribute to and deliver on the technology vision of the organization.
  • architecture trends. Recommend and implement best practice solutions, processes, and tools.
  • Establish and cultivate vendor relationships; negotiate vendor contracts and maintenance agreements for enterprise infrastructure components.
  • Oversee and manage teams focused on security and DevOps. Help with implementation of best practice solutions, processes and tools in these areas.
  • Lead, mentor, and grow a team with integrity and create an environment where employees feel included, valued, and supported to do work that energizes them.
  • Build and maintain strong working relationships both internally and with vendors.
  • Learn and develop skills in new technologies that can be leveraged to improve existing technology stack. Who You Are
    • Leadership experience managing multiple, independent teams/disciplines.
    • A solid technical foundation. You feel comfortable diving into details and interacting with engineers at all levels of seniority as required.
    • Demonstrated ability to hire, develop, and retain top talent.
    • Proven management skills including providing ongoing coaching and feedback, developing employees and identifying and managing risks.
    • Excellent communication and relationship building skills with the ability to convey technical complexity to non-technical team members.
    • Excellent project management and organizational skills with goal tracking and metrics competency supporting oversight of multiple concurrent project initiatives across the enterprise.
    • A successful track record in setting priorities; keen analytic, organization and complex problem-solving skills which support and enable sound decision making, with the desire to brainstorm future-thinking ideas.
    • Up to date on the latest best practices and technologies, willingness to experiment with new technologies, and overall desire and eagerness to learn. Required Qualifications
      • BS/BA in Computer Science or related field or equivalent work experience.
      • 5+ years of experience managing engineering operations, with an emphasis on platform engineering
      • Strong interest in overseeing security and DevOps
      • Solid experience with cloud providers. AWS preferred.
      • Demonstrated capability to design and implement a cloud environment based on a well-articulated roadmap and strategic vision.
      • Demonstrated project management skills ranging from minor technology upgrades to major shifts in technology approach.
      • Track record of balancing the coordination of fast-paced daily priorities with important, longer-term strategic efforts.
      • Solid experience with managing and monitoring CI/CD tools (e.g Jenkins, Github).
      • Experience with Docker or other containerization technologies.
      • Experience architecting solutions or working closely with a technical architect to develop a secure, highly available, and scalable platforms.
      • Experience managing 3 rd party software products, installations, and vendor relationships including contract negotiation and billing. Desired Qualifications
        • Demonstrated understanding and execution of security operations including defining, enforcing, and auditing processes and procedures to ensure compliance with ISO standards.
        • Demonstrated understanding and execution of IT operations in order to successfully manage vendor that runs End User Computing. Position Type This is a full-time, exempt position. Work Environment This position is fully remote. However, NRG offers flexible work options if an employee happens to live near a dedicated office (Playa Vista or New York) and wants a hybrid work model. This role routinely uses standard office equipment. Required Application Materials:
          • Resume
          • Cover Letter which should include:
            • Why do you want to work at NRG?

Keywords: National Research Group, Vista , Director of Engineering Operations, Engineering , Vista, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Vista RSS job feeds