Community Manager
Company: Fairfield Residential
Location: Vista
Posted on: June 15, 2022
Job Description:
$1,000 Sign-On Bonus* Community Manager Fairfield is looking for
an experienced Community Manager to join their team. Skye
Apartments has 290 units and is located in Vista. ABOUT THIS
POSITION: Fairfield Residential properties are known for our
visible and available on-site staff that keep our residents loving
where they live. Our Community Managers are independent leaders
that maintain these high standards and approach all facets of the
property's operations with strong business instincts and a
customer-centric mindset. Community Managers play a critical role
in hiring, coaching and supervising a high performing team. Their
focus is to ensure the property's revenue and profit targets are
met while maintaining best in class standards for customer service
and high retention for our residents. This is a busy, exciting job
for a dynamic, self-motivated collaborator who is passionate about
a vibrant career in residential property management. In this role,
you must have the ability to work a flexible schedule to include
weekends, evenings, and holidays and have a valid real estate
license. This position reports to a Regional Supervisor. THIS
POSITION MAY BE RIGHT FOR YOU IF:
- YOU ARE DRIVEN BY CUSTOMER SATISFACTION and work diligently to
maintain their happiness.
- YOU GET INTO THE NUMBERS and all the ways that projecting,
calculating, tracking and reporting them makes a business
successful.
- YOU ARE A GOOD LISTENER that approaches the needs of your
colleagues and residents with empathy and a commitment to solving
problems
- YOU SET THE WORK ETHIC STANDARD by expecting the same of others
as you expect of yourself.
- YOU ARE TECH SAVVY especially with the Microsoft Office suite
and Yardi (or similar) software.
- YOU KNOW THAT INTEGRITY MATTERS and exhibit a strong adherence
to ethical standards including, but not limited to, the ability to
maintain confidentiality and fiduciary responsibility.
- YOU STAY ON TOP OF IT with admirable time management and
organizational skills. - WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
TEAM MANAGEMENT
- Recruit, lead, motivate, and develop a high performing and
diverse staff. - -
- Provide coaching, guidance, ongoing feedback and light
mediation.
- Ensure adherence by all staff to company policies and
procedures. FINANCE MANAGEMENT
- Prepare, execute and truly own the property's operational
budget.
- Utilize an online accounting system such as Yardi to generate
and review reports to ensure property is within budgeted
expectations and make recommendations for cost savings and revenue
generating opportunities.
- Oversees customer collections and implements legal proceedings
when necessary PROPERTY MANAGEMENT
- Ensure budgeted occupancy levels at budgeted rental rates are
in conjunction with other goals of the property.
- Prepare and conduct property inspections and corporate or
investor tours.
- Maintain a collaborative working relationship with the on-site
professional team to seamlessly coordinate and prepare for the
welcoming of all new residents. SALES & MARKETING
- Ensure the effective execution of marketing programs per
branding and marketing standards.
- Represent and ensure the content for your property is
represented accurately on marketing assets such as the property
website and social media. CUSTOMER SERVICE
- Increase resident satisfaction through lease renewal strategies
and resident retention plans.
- Serve as a Fairfield ambassador by effectively and
professionally managing residents' concerns. WHAT YOU'LL NEED ON
DAY ONE:For this role, at least three years of hands-on property
management experience is desired; with multifamily property
experience a big plus. A successful track record as a supervisor is
preferred. This is not an entry level position.
- Valid Real estate and/or other license(s) as required by
law.
- Strong understanding of financial statements such as budget,
financial reports, P&L Statements, General Ledger etc. -
Experience in writing and maintaining budgets.
- Strong understanding of federal, state and local fair housing
laws and provisions. HOW TO STAND OUT:
- A previous track record of maintaining occupancy and net
operating incomes in multi-family property management
position(s).
- Strong references as a supervisor of a large team. *The sign on
bonus, less usual deductions, will be paid following the completion
of 90 days of employment. -
Keywords: Fairfield Residential, Vista , Community Manager, Executive , Vista, California
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