VistaRecruiter Since 2001
the smart solution for Vista jobs

Reservation Agent

Company: Pala Casino Spa and Resort
Location: Pala
Posted on: January 16, 2022

Job Description:

Promptly answer incoming reservations calls, taking, recording, and canceling of reservations of Individual, Group and Casino guests; Consistently provide prompt, courteous service to the guest in an efficient and professional manner at all times; Possess a warm, friendly, smiling voice with all callers to ensure guest pleasure and satisfaction; Maintain a pleasant and professional attitude when taking reservations; Maintain constant awareness of services, promotions and events knowledge offered by Pala Casino Resort & Spa; Reporting directly to Room Reservation & PBX Manager and Room Reservations Supervisor.

Requirements

  • Room reservation experience six months minimum - 1 year preferred
  • Should have excellent telephone presentation, proper phone etiquette, people skills, sales skills, and ability to upsell a plus
  • Should have experience in LMS or AS400 Reservation software
  • Should have the ability to accurately type approximately 40-50 WPM
  • Should have
  • Must read, write, speak and understand English, Bi-lingual a plus
  • Should have general office skills
  • Should have computer and working knowledge of the Internet

    Benefits

    When you become a part of "Pala Pride," in addition to working in an exhilarating atmosphere, we are proud to offer a comprehensive benefit package including the following:
    • Promotional Opportunities
    • Training and Development Opportunities
    • Group Medical, Dental, and Vision Plans
    • Employer Paid Life and Disability Insurance
    • Voluntary Life and Disability Plans
    • Flex Plans for Medical and Child Care
    • 401 (k) Retirement Savings Plan
    • Flexible leave programs
    • Paid time off for Bereavement and Jury Duty
    • Employee Assistance Program (EAP)
    • Direct Deposit
    • 17 days of Paid Time Off in the first year of employment
    • Paid Holidays
    • Free Meals
    • Free Parking
    • Eligibility for the various benefits offered above may differ based on job classification and length of service.

Keywords: Pala Casino Spa and Resort, Vista , Reservation Agent, Hospitality & Tourism , Pala, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Vista RSS job feeds