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PBX Operator

Company: Pala Casino Spa and Resort
Location: Pala
Posted on: February 22, 2021

Job Description:

Responsible for answering switchboard, directing calls to appropriate individuals, taking accurate messages and delivering same, wake-up, paging and do-not-disturb services, and effectively resolving minor guest disputes.Requirements* Must possess excellent communication skills and a clear speaking voice* Ability to operate a computer and office equipment* Experience with, or knowledge of, PBX equipment is preferred* Must be capable of remaining calm when responding quickly and appropriately to emergency situations* Must possess the ability to attend to many items and details simultaneously with accuracy* Ability to write routine reports and correspondence* Ability to speak effectively through paging system to entire property as well as in one-on-one situations with guests and other team members* Ability to deal with problems involving several concrete variables* Must read, write, and speak English

Keywords: Pala Casino Spa and Resort, Vista , PBX Operator, IT / Software / Systems , Pala, California

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