Customer Care Representative

Company: Solatube International
Location: Vista
Posted on: January 12, 2021

Job Description:

Customer Care Representative - Vista, CaThis position is a stepping stone into our organization. We are seeking career-minded individuals to groom and develop into a career path in sales, business operations, marketing, etc. If you're energetic, fast-paced and driven, keep reading....At Solatube International, Inc., we pride ourselves on manufacturing the world's #1 Tubular Daylighting Device. Our ability to accomplish this goal is based primarily on the people we hire. We look for adaptable, self-motivated, passionate, creative team players. If this sounds like you, why not bring your talents and skills to Solatube International?We are seeking candidates who want to develop a career with Solatube International, Inc. We are looking for talented people who have polished interpersonal communication skills and love to work in a team environment. We are aggressively searching for candidates who demonstrate high energy, a willingness to service our customers and desire to grow within our company.A Customer Care Representative will respond to inbound customer inquiries over the phone, e-mail, and through our knowledge-based websites. They will process sales orders, refer customers to local dealers and answer product related questions. They will educate customers on product features and benefits to increase sales and customer satisfaction.Responsibilities:* Answer incoming calls and responds to emails* Troubleshoot customer concerns and answer technical questions* Handle returned merchandise (RMA's)* Acquire New Product knowledgeRequirements:* 4 Year college degree (BS/BA) with an emphasis in Business/Communications/Marketing/Sales* High Energy* Customer Focused* Excellent communication skills* Confident and Results DrivenOnce you learn how our company operates, are trained in our product offerings and understand how we interact with our customers, you'll have the opportunity to launch your career within our company. We've got careers opportunities in Management, Sales, Marketing, Finance, Administration, HR and Engineering. We promote from within and you'll have the opportunity to work in the field of your choice.Benefits:We offer growth potential for motivated professionals, great compensation, and full benefits including matching 401k, bonuses based on individual performance, dental insurance, medical insurance, pre-tax accounts for health care, paid time off (14 days), and (9) paid company holidays.Solatube International, Inc. is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Drug-free work environment. Only candidates whose profiles closely match requirements will be contacted during this search.INDEED123

Keywords: Solatube International, Vista , Customer Care Representative, Other , Vista, California