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Operator - Float

Company: Vista Community Clinic
Location: Vista
Posted on: June 6, 2021

Job Description:

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.Greet callers and handle inquiries and appointments via the telephone in a professional and timely manner. Enter accurate and current demographic and insurance information in the computer for each patient. Adhere to current productivity requirements for department.Cover varying shifts within the Call Center; may cover for PSRs as neededAnswer all incoming telephone calls within 60 seconds in a professional, courteous, and efficient manner Transfer call in a timely and appropriate mannerMake appointments for all clinicsEnter accurate demographic data or verify current data in the computer, updating as necessary Enter insurance policies and verifies policy numbers, start and stop dates and updates as neededPrint daily schedule and confirm next day’s appointmentsInform supervisor when low on suppliesEnsure work stations and waiting areas are kept clean and orderly MinimumHigh school graduate or equivalent Minimum six months’ office or other customer service experienceMust be able and willing to work any shift and flexible to work shifts which may vary on a daily basisRequired Skills/Knowledge/AbilitiesExtensive knowledge of the Clinic products and servicesKnowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care servicesKnowledge of Medi-cal, Medicare, CHDP and special government programsExperience with Practice Management and Electronic Medical Records systems, NextGen preferredExcellent customer service skills and commitment to providing the highest level of customer satisfactionComputer knowledge; 30 WPM minimum typing/ data entry

Keywords: Vista Community Clinic, Vista , Operator - Float, Other , Vista, California

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