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Vice President, SD&A Global Services

Company: Leidos Holdings Inc.
Location: Vista
Posted on: June 10, 2021

Job Description:


Job Description:

The Leidos Security Detection & Automation (SD&A) Operation currently has an opening for a Division Manager Global Services. This role has a designation of Vice President (VP).

Leidos designs, manufactures, and maintains an extensive product line of non-intrusive inspection (NII) equipment, radiation detection equipment (RDE), and explosives detection systems (EDS). This position will be accountable for the highest levels of service to U.S. federal, state, and local governments and international customers and markets. This critical role manages the delivery of services to customers, distributors, and resellers, overseeing a global network of customers with mission critical systems deployed worldwide for three distinct divisions.

The successful candidate will be a proven leader and key member of the SD&A Operation reporting directly to the SD&A Senior VP/Operations Manager. Primary responsibilities include ensuring post-sale customer satisfaction though world-class service, management of the global field service staff (~650 employees), profitability and growth of the Service P&L, support of service cost estimation in the bid/proposal process for new product sales, new service contract sales and service contract renewals, best practices for the efficient delivery of services to meet programmatic, technical, and schedule requirements, and ownership of a the global service strategy. This position will plan, organize, and manage resources, to bring about successful completion of operational goals and management of KPIs by interfacing with task and functional leaders, subcontractors, and support personnel, to ensure that all projects run within scope, schedule, and budget constraints.

Primary Responsibilities

  • Full Profit & Loss responsibilities for the global service organization.
  • Managing the global service supply chain network in support of post-sales maintenance and reverse logistics activities.
  • Managing issue resolution, service logistics delivery and communication to internal and external customers globally.
  • Oversight of global spares inventory locations including accountability, replenishment and cost control.
  • Conducting daily coordination and escalation support to company-owned centers in US and abroad.
  • Establishing field spares material requirements and demand forecasts by product line.
  • Conducting data analysis of parts usage and KPIs to include On-time Delivery, Mean-Time-To-Repair and Order Fulfillment rate.
  • Developing logistics concepts of support (logistics network and procedures) for managed programs globally.
  • Process-owner for global returns process and logistics cost control measures.
  • Process owner for domestic and global continuity of operations planning.

Basic Qualifications

  • Typically requires a BA/BS and 15+ years of prior relevant experience.
  • The ideal candidates will have at least 12+ years of experience supervising or leading teams or projects in similar environments.
  • Previous experience leading remote and international teams.
  • Domestic and international travel up to 50%.

Preferred Qualifications

  • Masters Degree in relevant field.
  • Experience working in a matrix environment.
  • PMP certification.

External Referral Bonus:


External Referral Bonus $:

Potential for Telework:

Yes, 10%

Clearance Level Required:

Other Clearance


Yes, 50% of the time

Scheduled Weekly Hours:




Requisition Category:


Job Family:

Division Management

Pay Range:

About Leidos

Leidos is a Fortune 500 information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Keywords: Leidos Holdings Inc., Vista , Vice President, SD&A Global Services, Other , Vista, California

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