The Leidos Security Detection & Automation (SD&A) Operation
currently has an opening for a Division Manager Global Services.
This role has a designation of Vice President (VP).
Leidos designs, manufactures, and maintains an extensive product
line of non-intrusive inspection (NII) equipment, radiation
detection equipment (RDE), and explosives detection systems (EDS).
This position will be accountable for the highest levels of service
to U.S. federal, state, and local governments and international
customers and markets. This critical role manages the delivery of
services to customers, distributors, and resellers, overseeing a
global network of customers with mission critical systems deployed
worldwide for three distinct divisions.
The successful candidate will be a proven leader and key member
of the SD&A Operation reporting directly to the SD&A Senior
VP/Operations Manager. Primary responsibilities include ensuring
post-sale customer satisfaction though world-class service,
management of the global field service staff (~650 employees),
profitability and growth of the Service P&L, support of service
cost estimation in the bid/proposal process for new product sales,
new service contract sales and service contract renewals, best
practices for the efficient delivery of services to meet
programmatic, technical, and schedule requirements, and ownership
of a the global service strategy. This position will plan,
organize, and manage resources, to bring about successful
completion of operational goals and management of KPIs by
interfacing with task and functional leaders, subcontractors, and
support personnel, to ensure that all projects run within scope,
schedule, and budget constraints.
- Full Profit & Loss responsibilities for the global service
- Managing the global service supply chain network in support of
post-sales maintenance and reverse logistics activities.
- Managing issue resolution, service logistics delivery and
communication to internal and external customers globally.
- Oversight of global spares inventory locations including
accountability, replenishment and cost control.
- Conducting daily coordination and escalation support to
company-owned centers in US and abroad.
- Establishing field spares material requirements and demand
forecasts by product line.
- Conducting data analysis of parts usage and KPIs to include
On-time Delivery, Mean-Time-To-Repair and Order Fulfillment
- Developing logistics concepts of support (logistics network and
procedures) for managed programs globally.
- Process-owner for global returns process and logistics cost
- Process owner for domestic and global continuity of operations
- Typically requires a BA/BS and 15+ years of prior relevant
- The ideal candidates will have at least 12+ years of experience
supervising or leading teams or projects in similar
- Previous experience leading remote and international
- Domestic and international travel up to 50%.
- Masters Degree in relevant field.
- Experience working in a matrix environment.
- PMP certification.
External Referral Bonus:
External Referral Bonus $:
Potential for Telework:
Clearance Level Required:
Yes, 50% of the time
Scheduled Weekly Hours:
Leidos is a Fortune 500 information technology, engineering, and
science solutions and services leader working to solve the world's
toughest challenges in the defense, intelligence, homeland
security, civil, and health markets. The company's 40,000 employees
support vital missions for government and commercial customers.
Headquartered in Reston, Virginia, Leidos reported annual revenues
of approximately $12.30 billion for the fiscal year ended January
1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's
why we craft compensation packages that reflect the importance of
the work we do for our customers. Employment benefits include
competitive compensation, Health and Wellness programs, Income
Protection, Paid Leave and Retirement. More details are available
Securing Your Data
Leidos will never ask you to provide payment-related information
at any part of the employment application process. And Leidos will
communicate with you only through emails that are sent from a
Leidos.com email address. If you receive an email purporting to be
from Leidos that asks for payment-related information or any other
personal information, please report the email to [email
Commitment to Diversity
All qualified applicants will receive consideration for
employment without regard to sex, race, ethnicity, age, national
origin, citizenship, religion, physical or mental disability,
medical condition, genetic information, pregnancy, family
structure, marital status, ancestry, domestic partner status,
sexual orientation, gender identity or expression, veteran or
military status, or any other basis prohibited by law. Leidos will
also consider for employment qualified applicants with criminal
histories consistent with relevant laws.