Program Support Specialist - Family & Community Engagement
Company: MAAC Project
Posted on: September 22, 2022
Location: North Campus - Vista, CA Hourly: $18.92 - $22.49 52
WeeksOUR STORYSince 1965, MAAC has been maximizing self-sufficiency
with families and individuals through high-quality programs and
advocacy in our communities. MAAC employs dedicated staff who
provide life-changing services to thousands of individuals annually
through programs in five core focus areas: Education, Economic
Development, Health & Wellbeing, Housing, and Advocacy & Leadership
Development. Through a wide variety of programs, MAAC has grown to
become one of the largest nonprofit social service organizations in
the community. Learn more about the great things happening with
MAAC at Under direct supervision will support and assist the MAAC
Child Development Program (CDP) and program support staff to
identify, develop and implement strategies to meet the cognitive,
social, emotional and physical needs of the children and their
families in accordance with the policies, procedures and philosophy
of MAAC and its CDP and in compliance with the Head Start/Early
Head Start Performance Standards and State regulations,. The
incumbent will participate as a member of a transdisciplinary care
and case coordination team and will engage in monitoring and
offering support to help ensure successful implementation of the
Head Start model. Supportive interventions will include providing
training and technical assistance, health and psycho-education, and
referrals to in-house and community resources; performs other
related duties as assigned.ESSENTIAL DUTIES AND RESPONSIBILITIESThe
duties listed below are intended only as illustrations of the
various types of work that may be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or a logical assignment to
- Utilizes a relationship and strengths-based, developmental and
family-centered eco-systemic framework to engage in and facilitate
a transdisciplinary care and case coordination team model,
assisting in all program support areas.
- Reviews child files and other record-keeping systems to
identify needs and develop and implement supportive strategies;
provides ongoing and responsive assistance.
- Observes classroom and center environments to identify needs,
offer recommendations, and provide support to help ensure fidelity
to the Head Start model and MAAC Standard Operating
- Partners with, develops, and provides training and technical
assistance to staff and parents, parent interns and/or volunteers
in the areas of education, health/nutrition, family partnerships,
and social services.
- Maintains knowledge of available community resources necessary
to address child/family needs, and makes appropriate referrals
ensuring successful linkages.
- Assists program staff to increase their knowledge in setting
school readiness goals with parents.
- Provides guidance (i.e. coaching - training and technical
assistance) to family service workers, other involved staff and
- Engages in and promotes reflective practice opportunities to
enhance positive family connections program staff.
- Ensures proper record-keeping, maintaining progress notes and
file documentation of contacts and efforts.
- Utilizes ChildPlus data management system; actively monitors
ChildPlus reports and follows up to ensure compliance.
- Participates and attends meetings, trainings and conferences,
- Provides support to service areas such as Family Community
Engagement, Administration, Governance and/or Health/Nutrition
- Assists with required screenings including vision, hearing,
blood pressure, and growth assessments and the tracking and
monitoring of family partnership agreements and family
- Conducts and/or assists with Child and Adult Care Food Program
facility monitoring visits.
- Guides center staff to partner with parents to support their
childrens learning and school readiness.
- Assists with the coordination of childcare for parent meetings,
trainings and QPI Parenting Skills trainings.
- Aids with processing parent stipend requests.
- Coordinates data collection for multiple parent outcome
- Guides and promotes strategies for successful school
- Participates in the coordination and facilitation of Family
Services Professional Learning Community meetings.
- Bachelors degree in social science, psychology, health, or a
closely related human services field
- Two years of progressively responsible experience providing
direct services to young, low income children and families of
diverse cultural backgrounds
- Two years providing training and technical assistance in an
evidence-based model program preferred
- Demonstrated proficiency in Microsoft Office Suite including
Word, Excel, Outlook and databases such as ChildPlus
- Bilingual (English/Spanish) speaking, reading, and writing
preferred VALUE-BASED BEHAVIORSListens attentively to others. Asks
clarifying questions to gain a better understanding of the other
persons views and underlying assumptions
Works effectively in a team environment and actively participates
in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and
Attends work consistently and punctually. Arrives to meetings
prepared and on time; honors work commitments; follows through on
what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects
the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to
Deals with issues directly, in a respectful and timely manner.
Focuses on resolving the issue while not criticizing the person.
Follows rules, regulations, and policies; positively contributes to
implementing changesHEALTH STATUSMust have a physical examination,
TB clearance and a drug screen by a doctor/clinic designated by
MAAC as well as immunization records for influenza*, pertussis and
measles as required by state and federal regulations prior to the
first day of employment.PHYSICAL AND MENTAL DEMANDSThe physical and
mental demands described here are representative of those that must
be met by an employee to successfully perform the essential
functions of this class. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.Physical DemandsWhile performing the duties of this
class, an employee is regularly required to stand, walk and sit,
talk or hear both in person and by telephone, uses hands to finger,
handle or feel objects or controls, reach with hands and arms. An
employee also is regularly required to stoop, kneel, bend, crouch
or crawl, climb or balance and lift up to 50 pounds. Specific
vision abilities required by this job include close vision,
distance vision, depth perception, color vision and the ability to
adjust focus.Mental DemandsWhile performing the duties of this
class, the employee is regularly required to use written and oral
communication skills; read and interpret information; analyze and
solve problems; observe and interpret people and situations; use
basic math; learn and apply new information or skills; work under
intensive deadlines and interact with MAAC management,
administrators, staff, teachers, parents, family members, children
and others encountered in the course of work.BACKGROUND
CLEARANCEAll positions are subject to a background/education check,
DMV check, NSOR, exclusion and debarment checks prior to hire and
periodically throughout employment as required by various funding
sources.Note: California Start law requires background criminal
checks on anyone who works in a licensed childcare facility who is
not a client. Must have or obtain a current criminal background
check clearance, signed criminal record statement, and signed
Acknowledgement to Report Child Abuse form prior to the first day
of employment.TRANSPORTATIONMust have and maintain a valid
California Drivers License, daily use of a personal, insured
vehicle, and have and maintain a motor vehicle driving record
acceptable to MAACs insurance carrier. Incumbents will be enrolled
in the California DMV Pull Program.
Keywords: MAAC Project, Vista , Program Support Specialist - Family & Community Engagement, Other , Vista, California
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