Member Engagement Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025

Job Description:

A company is looking for a Member Engagement Specialist.
Key Responsibilities

Conduct outbound engagement phone calls to members based on campaign criteria
Assist members with navigation and address health plan dissatisfaction
Maintain call logs and participate in program improvement discussions

Required Qualifications

Minimum 2 years of experience in a related field, preferably in healthcare or member engagement
High School degree or GED equivalent required; Bachelor's degree preferred
Advanced technical skills in MS Office (Excel, Word, Outlook, PowerPoint)
Experience in direct communication with members is required
Continuous learning and progress toward certification is highly preferred

Keywords: VirtualVocations, Vista , Member Engagement Specialist, Other , Vista, California

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