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Patient Services - Collections Representative

Company: Aerotek
Location: Vista
Posted on: March 14, 2020

Job Description:

This position will be responsible for all billing and collections functions for a growing Diagnostics company. Primary duties include following up with insurance companies on claim status, gathering and submitting any missing information, rebilling, appeals, denials and collections. Other responsibilities include:

--- Communicate with physicians, office staff and other clients clearly and professionally via phone.
--- Identify problems with specimen types, missing information etc. and resolves them appropriately.
--- Coordinate logistics by our local and national couriers for deliveries and pick-ups for our clients.
--- Understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
--- Completes all required written documentation, legibly and within the assigned timeframe.
--- Perform data entry into Laboratory Information System.
--- Check that all of the patient demographic information, insurance information and provider information is completed correctly.
--- Resolves client issues and performs duties as required to meet customer requirements.
--- Maintain complete and accurate records of verbal communication with Physician's offices.


--- Minimum 2+ years of experience in medical Billing/Collections or in a Call Center
--- MUST have strong computer and communication skills, Excel a must.
--- Ability to establish and maintain effective working relationships with patients, employees and providers
--- Ability to read and understand an EOB.

Keywords: Aerotek, Vista , Patient Services - Collections Representative, Sales , Vista, California

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